We Want You to Feel Confident in Every Drop of Mother’s Kiss!

If for any reason your purchase​ doesn’t meet your expectations, we’re here to make it right.

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Eligibility for Refunds

​• Refund requests must be made within 30 days of purchase

• Products must be unused, unopened, and in their original packaging

• Proof of purchase (order number or receipt) is required

• Refunds are issued to the original payment method

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Non-Refundable Items

​• Opened or used oils, due to hygiene and product integrity

• Promotional items or bundles offered at discounted rates

• Gift cards and e-vouchers​​

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Damaged or Incorrect Orders​

If your product arrives damaged or incorrect, contact us at motherskissoils@gmail.com within 7 days of delivery. We’ll send a replacement or issue a full refund.

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How to Request a Refund​

Email us at motherskissoils@gmail.com with your order number and reason for refund. Our customer care team will respond within 2 business days.

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Return Shipping​

The customer is responsible for return shipping unless the item was incorrect or damaged. We recommend using trackable shipping methods.